According to the National Swimming Pool Foundation, every aquatic facility should have at least one trained and Certified Pool Operator®. At some facilities, routine maintenance is provided by a third-party service company. In this case the outside service technician should also be certified. It is also suggested that the owner of the facility being serviced by an outside company have a Certified Pool/Spa Operator® certification in order to properly evaluate the performance of the service technician.
Since the owner or manager of each facility is responsible for the safety of the pool, being certified is very important. Owners, managers and pool operators of every facility should have an extensive knowledge of statutes, administrative codes, regulations and common accepted practices.
The National Swimming Pool Foundations suggests that “any individual who makes changes to the water quality, or performs routine maintenance of swimming pool system components, should obtain a CPO® certification.” At some facilities, head lifeguards or head instructors are trained and certified to operate the swimming pool. This is to ensure that other managers are familiar with aquatic risks and prevention techniques. Since these individuals are involved daily with the swimming pool activities and programs, proper training is significant. All repair and maintenance work should only be performed by a qualified individual/ company. This may mean that it is necessary to use a contractor or licensed professional.
CLASS C POOLS
When it comes to small Class C pools (hotels, motels, apartments, condominium pools), there is very little delegation as to who should be certified. In many instances, the swimming pool manager could very well be the owner. The owner/manager whether operating the pool or not, should be certified in order to have a good understanding of the basic pool operations. If the facility has a spa, there is additional responsibility and the importance of having proper training is higher. Any individual who evaluates and adjusts the pool water chemistry should be certified and it is recommended to have a certified pool operator present whenever the pool is open for use.
CLASS E POOLS
Medical treatment pools, therapy pools, exercise pools and other specialized pools, otherwise known as Class E pools, usually have a very small staff and the operation of the pool is only one of many responsibilities. Normally, pool maintenance is contracted to an outside third-party service technician. It is important that this technician be certified. The manager of the facility should also be certified to ensure they have the knowledge necessary in evaluating the performance of the technician.
CLASS A, B & D POOLS
Classes A, B and D pools (competition pools, park pools, water parks) typically have a highly trained aquatic staff. At these larger facility, management is structured in several layers starting with the facility director at the head. The aquatic staff also normally includes aquatic coordinators, swim instructors, lifeguards, supervisors and maintenance employees. Each individual on the management team is responsible for the supervision and safety of the facility. Larger facilities should require the proper training at each level of management including maintenance personnel, head lifeguards, pool supervisor, and facility director.
Click here to register for one of our in class CPO courses.
Water Chemistry is a significant part of the operation of your pool. Maintaining proper water chemistry in your pool will not only ensure the safety of your bathers, but also can increase the longevity of your entire pool system.
There are five chemical parameters that need to be monitored, in addition to the oxidiser used to keep the pool clean and balanced. The oxidiser, or disinfectant, is used to destroy impurities in the water, helping maintain a safe, clean swimming environment. The five chemical parameters all have inverse relationships and all impact the overall water environment in very different ways. It’s important, as a pool operator, that these parameters are carefully monitored, and adjusted when needed, to be kept within the Ontario Health Code requirements, as well as to ensure the adjustments don’t throw the other levels out of range.
pH levels and total alkalinity are two chemical parameters who work together, and can even be thought of as the best friends of water chemistry. Like most friendships, when treated properly (or balanced in this case), the friendship grows and strengthens, but if one friend is not being considered (pH or total alkalinity), the relationship can become sour quickly.
pH is the single most important parameter in swimming pool water chemistry. It drastically impacts the water balance with even a slight change on the logarithmic scale. As humans, we have a pH of 7.5, so ideally our swimming pools pH level should be maintained within the 7.4-7.6 range. pH is a measure of hydrogen ion concentration in the water, and is measured on a scale of 0-14 with 7 being the neutral pH.
What Happens when pH Levels are too Low?
When the pH is below 7.2, it is considered to be too low. At this level, the water becomes acidic, and the oxidizer decreases in strength. This will cause eye irritation for bathers, etching of the plaster walls, corroding of metal parts, staining of walls from dissolved minerals, and a significant decrease in alkalinity.
What Happens when pH Levels are too High?
pH is considered to be too high when it reaches 8 and over. High levels of pH can cause your water to become basic, can cause the oxidizer activity to slow and become inefficient, can increase scale formation and discolouration of the pool walls, and can create cloudy water causing your mechanical system to work harder to maintain a clear water environment.
One of the most common operator errors in balancing the pool water is correcting the pH without testing and balancing alkalinity. pH is the most important parameter, and has the largest impact, however, if pH’s best friend, alkalinity, isn’t monitored and balanced, the pH will never be within the proper range.
Total alkalinity is the measure of a solution’s ability to neutralize hydrogen ions expressed in parts per million (ppm), which is a measure of the water’s resistance to change in pH. The chemical used to balance alkalinity is Sodium Bicarbonate (baking soda) and the chemical used to decrease alkalinity is an Acid. If the alkalinity is within its required range (80pp-120ppm) it allows the pH to resist change and maintain its level.
What Happens when the Alkalinity Levels are too Low?
When alkalinity levels are too low, getting an accurate pH reading will be impossible Low levels of alkalinity will also create a very acidic pool environment for your bathers. The pH will change rapidly and maintain an acidic environment until the alkalinity is balanced. Once this is complete, the pH can be balanced.
What Happens when the Alkalinity Levels are too High?
If the alkalinity is too high, the pH is not truly reflective of its level and will began to bounce
(7.2,7.8,7.4). Once this occurs, it will throw off all other chemical levels and the water will become an unpleasant environment for bathers. The alkalinity MUST be within its desired range before balancing the pH levels. It is also important to let the alkalinity stabilize before any other levels are touched.
Understanding and monitoring the relationship between these two very important chemical parameters will help decrease issues in the overall chemistry of the pool. It’s important to remember that any time you are adding a specific chemical to the pool, you must be aware of and account for all other chemical levels, including how they will react to one another, and how they will affect the overall comfort and health of your pool water.
Salt Water Chlorination: Is it the Right Option for your Facility?
Wednesday, March 14, 2018
Salt or no salt? That is the question! Or at least one of the most common questions being asked by pool owners and operators these days. Every pool owner has their own set of reasons for wanting salt or not wanting salt. There are many questions regarding the mechanical equipment at the facility, finishes of the pool, uses of the pool, local bylaws, (just to name a few) that must be answered before jumping to any decisions. Additionally, the owner must be aware of the many myths regarding salt water systems and chlorine systems alike before making any decisions. They must also understand that a salt water pool doesn’t mean you will be swimming in ocean water! Windows to the Universe team states that salt water pools typically have 3,000 to 6,000 ppm, while the ocean is about 35,000 ppm.
When changing a liquid chlorine sanitized pool over to a salt water system, or when building a pool destined to be salt water, the mechanical systems must be selected properly. Everything from the pumps, filters and heaters must be designed and approved for use in a salt water pool. If this is not done, manufacturers will not honour warranties, and there will be damaged equipment much prior to their normal lifetime.
The finishes of the pool need to be considered when contemplating a salt water pool as certain finishes do not last as long under salt water conditions. Liners, tile and plaster finishes all have their own issues when it comes to salt, so owners must investigate each option thoroughly and ensure whichever option is chosen is installed properly. As with any sanitation system, monitoring and proper balancing is also very crucial in the lifetime of the finishes.
Fixtures such as hand rails, underwater lighting fixtures, and rope anchors need to be properly chosen when going with a salt water pool as they will corrode faster without being constructed of proper materials and properly maintained. The image above shows a hand rail in a salt water pool that is rusting due to the salt. Think of what salt use on our roads does to our vehicles and infrastructure during the winter months. The same type of damage will happen to a pool that doesn’t have all of its components designed for salt water use.
Primary uses of the pool under consideration for salt water should also be considered. A pool that is primarily for lap and competition swimming where there is high swimmer volume and high exertion may want to shy away from a salt system, as it will require much more monitoring of the chlorine levels to ensure they are in accepted ranges. Yes I said chlorine. Salt water pools still have chlorine in them. They use a chlorine generator system involving a process called electrolysis to produce its own chlorine, rather than adding liquid chlorine directly to the water. A therapy pool with low patron turnover may be a better candidate for salt water, as it will be easier to keep the pool balanced and may increase user comfort.
Local bylaws are another very important item to look into when considering salt water in your pool. Especially for commercial pools, salt is typically not permitted to be the primary source of sanitation. Most municipalities still require salt water pools to have a secondary sanitation system installed, typically liquid or tablet chlorination. Furthermore, when draining the pool, salt (and chlorine) levels usually must be brought down to low levels in order to legally be dumped into the municipal sewage treatment system. Always check local bylaws for your stipulations prior to draining your pool.
Pool owners need to ensure that they do as much homework on salt water chlorination as necessary to ensure that they have made an informed decision. There are too many cases of owners not taking all of the necessary steps required to properly operate a salt water pool, and have a seemingly endless repair bill. As with any large expenditure, always ensure you are working with qualified pool designers and builders when constructing a new pool or doing a renovation, no matter what sanitation system you are going with.
Health inspections are actually my favorite part of my job. Not only because the project is nearing completion, but for the sense of accomplishment when the Health Inspector comes to the facility, inspects all code requirements, and provides us with a “PASS” to open to the facility to the public.
Having years of experience in construction and participating in hundreds of health Inspections, I hear a lot of the, “Why do they have all these rules?”, “We will never be able to satisfy them”. My response to these comments is simple; Let’s do what the regulations asks for and we will get the outcome we want. It does help that we have been through lots of these inspections and can be prepared for them, but just being aware of the code requirements gives anyone the ability to be successful.
Here are a few common and very important items that the Health Inspector will look for when they inspect any facility. This is just a portion of the requirements that are listed in Regulation 565 of the Health Protection and Promotions Act for Ontario.
Do you have an emergency telephone installed and in working order? Are there instructions for your staff or patrons for when an emergency call is made? If any emergency occurs within the pool area and 911 needs to be called, anyone in the pool area may pick up the emergency phone to make the call. When making that call, the 911 operator will ask questions that will need to be answered promptly. Having the emergency instructions with the facility information posted is required so that person is able to relay this information to the 911 operator.
Are all the required safety signs posted? The regulated safety signs are to ensure that your patrons know the rules of the pool, where the emergency phone is and remind them to shower before entering the pool. They also identify for the staff how many bathers can be in the pool at one time. The signs have to legible and posted at all times.
Is the required safety equipment accessible for the patrons and staff in the pool? The health regulation lists the required safety equipment that you need on hand in case of any emergencies. These items should be maintained and checked to ensure they are in working order on a regular basis. You would never want to be in an emergency situation without the proper gear.
POOL CHEMISTRY LOGS
Are your pool chemistry logs up-to-date? Is your pool chemistry within the proper parameters? Recording your pool chemistry every 2 hours can feel exhausting especially if you don’t have a machine to handle those recordings for you. It is something that the Health Inspector will expect to see being completed. The inspector will also look for the daily and monthly checks that are required for the main drain covers and GFCI’s. Always have these records accessible. Pool chemistry can change very quickly and cause your pool to be unbalanced. Unbalanced chemistry in your pool can cause harmful bacteria and infections, and needs to be adjusted as soon as the readings are taken. Ensuring you have a test kit and a stock of chemicals on hand at all times. If the chemistry needs to be adjusted it can be done promptly.
A Health Inspector is not only ensuring that your pool complies with the rules that have been set out by this governing body, but they also ensure that the Owner and the Operator of the pool understand the codes and will follow them during operation of the pool. While the pool is in operation the patrons that are using these swimming pools do so with confidence that the individuals running those facilities are complying with the municipal codes and understand how to do so. The Health Department along with the Health Regulations will ensure this. For the Owners safety as well as the patrons.
Acapulco Pools started its Certificate of Recognition (COR) journey just about three years ago when the certification began gaining momentum in Ontario. I have had the pleasure to be part of this journey every step of the way and was absolutely thrilled to receive the news that we had achieved this standard of safety excellence in Canada. Our team’s hard work, blood, sweat, and tears had finally paid off.
This feat has certainly come with its challenges, but anything worthwhile pursuing is never easy. Our first hurdle was making the differentiation between OH&S legislation and COR, and having employees truly understand why we were pursuing this. It was easy once we positioned it this way: we were the leaders in the aquatic industry and it was only natural to also be leaders in safety. When you see our worldwide aquatic facilities, it is clear that Acapulco Pools employees take pride in their work, so we wanted safety to be embedded in everything we do.
We quickly learned that to get genuine buy in from employees, their input is integral. For this reason, all of our Safe Work Practices and Safe Work Procedures were developed by different trades alongside management, and reviewed by our Joint Occupational Health & Safety Committee. It was important for us to use our most valuable resources, our workers, to ensure that they had a safety program that works for them.
Another key element to our success has been investing in our employees and affording adequate resources to reach the goals we set out on an annual basis. It was a major turning point when we decided to go digital and provide all of our crew leads with tablets so that they could complete their paperwork on an app that could be reviewed in real-time. This largely increased reporting and communication from the field to the office, as well as overall organization of our safety program framework.
We have invested in other ways such as holding annual start-up meetings and other informational events; sending all of our crew leads for supervisor training and ensuring that specialized training and new hire programs are carried out as needed. Our employee recognition program focuses on our safety goals and has been effective in increasing employee morale and our safety culture.
During this time I was also undergoing my own personal safety journey as I had only worked in construction for a couple of years. My first instinct was to read as much of the safety and construction literature that I could find. I even enrolled into the local college’s safety diploma course, but at the end of the day my most significant learning was from our project management team and field crew who were happy to share their experiences and insight. Each and every employee at Acapulco Pools should be proud of this achievement.