Acapulco Pools has a full-time service staff available to help you Monday to Friday, from 8AM - 5PM. Our experts will guide you over the phone and on-site to ensure your pool is working to the best of its abilities.
Don't know the problem? Take a picture and send it to us, we'll know!
Feel like being a little more independent? Acapulco Pools offers an in-class Certified Pool Operator (CPO) course, recognized nationally with the Pool and Hot Tub Alliance (PHTA). Attend one of our scheduled CPO courses in our Kitchener office, or book a private course for your team of up to 10 operators and receive hands on training at your facility.
If an in-class course isn't the right solution for you and your team, we also offer an online Professional Pool Operator (PPO) introductory course to allow you to operate your pool as safe and effective as possible.
Contactless Chemical Deliveries (for commercial products only)
Our delivery specialists will provide contactless delivery. This means they will call or send a text message approximately 30 minutes before arriving at the facility. Chemicals will be delivered to the designated location specified on the order form, email or direction when we call before arrival. To replace signature upon arrival, a photo of the delivered chemicals will be provided by email or text message.
Curbside Pickup (for commercial and residential products)
Order online, over the phone or through email. Once your order is received, our Service team will provide you with a curbside pickup time! When you arrive, call 519-743-6357 and your order will be delivered to the designated pickup location.